Privacy Policy

1. Introduction

Krese ("Company," "we," "us," "our") operates the Krese mobile application and website (the "Service"). This Privacy Policy explains our practices regarding the collection, use, and protection of your personal data.

By using Krese, you agree to the collection and use of information in accordance with this policy. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Definitions and Interpretations

Key Terms:

• Account: Your unique account created when registering for the Service
• Company: Krese, operating from the Netherlands
• Device: Any device with internet access (smartphone, tablet, computer)
• Personal Data: Any information that relates to you and can identify you
• Service: The Krese mobile app and website
• Usage Data: Data collected automatically when using the Service

3. Information We Collect

Personal Information:

• Email address
• First name and last name
• Profile information you provide

Automatic Collection:

• IP address and device identifiers
• Browser type, operating system, and version
• Pages visited and time spent on features
• Device type and model information
• Crash reports and error logs

4. How We Use Your Information

Krese uses collected data for the following purposes:

• Providing and maintaining the Service
• Managing your Account and user access
• Fulfilling contractual obligations
• Sending you technical notices and support messages
• Responding to your requests and inquiries
• Sending marketing communications (with your consent)
• Analyzing Service usage and improving functionality
• Detecting and preventing fraudulent activity
• Complying with legal obligations

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties that help us operate the Service (hosting, analytics, support)
• Business Partners: Partners who offer complementary services
• Legal Requirements: When required by law or to protect our rights
• Your Consent: When you explicitly authorize sharing

We do not sell your personal data to third parties.

6. Data Retention

• Account Information: Retained while your account is active, plus 24 months after closure
• Support Data: Retained up to 24 months after support ticket closure
• Usage Data: Retained for analytics and security purposes, up to 24 months
• Goal and Reflection Data: Retained as long as your account is active

7. Your Rights and Choices

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications
• Object to processing of your data

To exercise these rights, contact us at the email address provided below.

8. Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected data from a child under 16, we will delete such information immediately.

9. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. European Users - GDPR

If you are located in the EU, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about data processing
• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

11. California Users - CCPA

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of the Service constitutes acceptance of the updated policy.

13. Contact Us